Managed services plan
Your infrastructure, looked after every month.
A single provider for support, networks, security and hardware. Projects and major changes stay separate, so your running budget stays predictable.
- Tier 1 to Tier 3 support, remote and on site
- Continuous monitoring of servers and workstations
- Immutable backups, verified daily
- Microsoft and third-party patching, scheduled around your operations
- Monthly report on incidents and equipment status
No third-party RMM agent on your systems. Read-only monitoring, remote control only with explicit authorization.
What sets us apart
- 40+ years of IT experience since 1984
- No subcontractors
- Work performed by an in-house team
- On-site presence and travel to client locations
- Service vehicle fleet
- Hardware service contracts to protect critical equipment
- Tier 1 to Tier 3 support to keep operations running
- Projects and major changes handled separately from the MSP plan
01 · The model
Managed IT services for SMBs, mid-market and growing companies
Lauserco acts as an outsourced IT department. We take charge of your entire IT environment to reduce downtime, bring structure to operations and improve overall stability. Our approach goes beyond troubleshooting: we provide continuous monitoring, proactive maintenance and structured management of your systems.
We support companies that want to move from a reactive model to IT management that is more mature, more predictable and better aligned with their operations.
Block of hours or MSP plan?
Both models have their place. We keep your operations running, on site and remotely.
The MSP model does not guarantee that nothing will go wrong. It does, however, allow your IT environment to be managed in a more structured, faster and more predictable way.
At Lauserco, everything involved in keeping your infrastructure running is framed by a clear, structured approach. Projects, additions and major changes are handled separately to allow better planning and better cost control.
02 · Our services
A single provider for your entire infrastructure
03 · Security
Security is not an option. It is built into your operations.
We put concrete solutions in place to secure your operations and limit downtime.
See IT security- Real-time blocking of cyberattacks
- Multi-factor authentication
- Immutable, ransomware-proof backups
- Continuous monitoring and prevention
- Protection tailored to Microsoft 365, workstations and servers
04 · Our strengths
A wide range of services
We specialize in a variety of IT maintenance work.
Qualified technicians
We put qualified, experienced IT technicians at your service.
Responsiveness
We handle your urgent requests as a priority to keep your business productive.
Qualified technicians to repair your IT hardware
We provide qualified technicians to maintain and troubleshoot your IT equipment. Beyond hardware repair, our team also specializes in network management. You can also call on our technicians to install, maintain and repair IP telephony systems.
Attentive and available, we also advise you on upgrading your equipment and on server migration. We tailor our IT support services to your needs.
Through continuous investment in training, our technicians are confident and capable of handling any urgent IT issue. At your service.
Areas served